Privacy Policy

We take your privacy seriously, and we're transparent about how we handle your information.

Last Updated

November 13, 2025

Introduction

Look, we get it - nobody really enjoys reading privacy policies. But since we're lawyers who work at the intersection of tech and corporate law, we figured we should make ours actually readable and honest about what's going on with your data.

At Glaive Nexus Core Legal, we're not just saying we care about your privacy because it's the law (though yeah, that's part of it). We genuinely believe that when you reach out to us about sensitive business matters, IP concerns, or corporate deals, you deserve to know exactly what happens with the information you share.

This policy covers our website, client portal, email communications, and any other digital touchpoints. If something here doesn't make sense or you've got questions, don't hesitate to reach out. We've probably explained this stuff to clients a hundred times, and we're happy to do it again.

Quick Note: This privacy policy is governed by Canadian privacy legislation, including PIPEDA and applicable provincial laws.

Information We Collect

Here's the deal with what information we collect and why:

Stuff You Give Us Directly
  • Contact Info: Name, email, phone number, company details - the basics you'd put on a business card. We need this to actually talk to you and send you information.
  • Professional Background: Your industry, role, company size, and what kind of legal help you're looking for. Helps us figure out if we're the right fit and who on our team should handle your matter.
  • Communications: Emails, messages through our contact forms, documents you send us, notes from our calls. We're lawyers - we keep records of everything.
  • Financial Information: Billing details, payment info, and accounting records if you become a client. Gotta get paid somehow, right?
Stuff We Collect Automatically
  • Technical Data: IP address, browser type, device info, operating system. Standard website analytics stuff that helps us keep things running smoothly.
  • Usage Information: Which pages you visit, how long you stick around, what you click on. Helps us understand what content's actually useful.
  • Cookies & Similar Tech: More on this below, but yeah, we use cookies. Not the edible kind, unfortunately.

How We Use Your Information

We're not selling your data to random third parties or doing anything sketchy. Here's what we actually do with it:

Providing Legal Services

This is the big one. We use your info to actually do the legal work you're hiring us for - whether that's drafting contracts, handling M&A deals, or protecting your IP.

Communication

Responding to your inquiries, sending updates about your matters, sharing relevant legal insights, and generally keeping you in the loop.

Billing & Administration

Processing payments, managing client accounts, keeping our books straight for tax purposes and regulatory compliance.

Improving Our Services

Analyzing trends to understand what clients need, making our website better, and developing new practice areas where there's demand.

Legal Obligations

Sometimes we're required by law to keep certain records or report specific information. Lawyers have professional obligations, and we take 'em seriously.

Marketing (With Consent)

Sending newsletters, legal updates, and info about our services - but only if you've opted in. You can opt out anytime.

Important: We have a legal and ethical duty to maintain solicitor-client privilege. Your confidential communications with us are protected unless you authorize disclosure or law requires it.

Who We Share Data With (And Why)

We're pretty protective of your information, but there are some situations where we need to share it. Here's the honest rundown:

Service Providers We Trust

We work with third-party vendors who help us run our practice - think cloud storage providers, payment processors, IT support, and accounting software. These folks sign confidentiality agreements and only get access to what they need to do their job.

Professional Advisors

Sometimes we need to consult with other lawyers, accountants, insurance advisors, or experts. This happens with your consent or when it's necessary to provide you with competent representation.

Legal Requirements

If we're legally required to disclose information - like through a court order, subpoena, or regulatory investigation - we'll do so. But we'll let you know first unless we're prohibited from doing that.

With Your Consent

If you ask us to share information with someone (like opposing counsel in a deal, potential investors, or business partners), we'll do that. We'll usually get your explicit okay first.

Clear Policy: We don't sell, rent, or trade your personal information to third parties for their marketing purposes. Period. That's not how we operate.

How We Protect Your Data

As a tech-focused law firm, we take data security pretty seriously. Here's what we've got in place:

Encryption

We use industry-standard SSL/TLS encryption for data transmission. Your information's encrypted both in transit and at rest.

Access Controls

Multi-factor authentication, role-based access, and strict password policies. Only authorized personnel can access client data.

Secure Infrastructure

We use Canadian-based, secure cloud services with regular backups and disaster recovery plans in place.

Document Security

Secure document management systems with audit trails, version control, and controlled sharing capabilities.

Regular Updates

We keep our systems patched and updated, conduct regular security assessments, and stay current with best practices.

Staff Training

Everyone on our team receives regular training on data protection, privacy obligations, and security protocols.

Real Talk: No system is 100% bulletproof. We do everything reasonable to protect your data, but if there's ever a breach that affects you, we'll let you know right away and tell you what steps we're taking.

Your Privacy Rights

Under Canadian privacy law, you've got some important rights when it comes to your personal information. Here's what you can do:

Access Your Information

You can ask us what personal info we have about you. We'll give you a copy, though there might be some exceptions (like if it contains info about other people or is subject to privilege).

Correct Inaccuracies

If something we have on file is wrong, let us know and we'll fix it. Keeping accurate records is important for legal work, so we appreciate the heads up.

Withdraw Consent

For things like marketing emails or optional data collection, you can withdraw your consent anytime. Just shoot us an email or hit the unsubscribe link.

Request Deletion

You can ask us to delete your information, but there's a catch - as lawyers, we're required to keep certain records for specific periods. We'll delete what we legally can.

Data Portability

Want to take your data elsewhere? We can provide it in a structured, commonly used format where technically feasible.

Lodge a Complaint

If you think we've mishandled your personal information, you can complain to the Office of the Privacy Commissioner of Canada. We'd prefer you talk to us first so we can sort it out, but it's your right.

Want to exercise any of these rights?

Contact Our Privacy Officer